Onboarding
Table of contents
The On-Boarding Process
Deployment Prerequisites
Required prior to starting Deployment:
1. MNDA must be signed – ensures confidentiality for both parties.
2. Identify key management sponsor(s) – who will make the decision or influence the decision.
3. Identify key administrator(s) with access rights to equipment to work with Fluency.
4. If Slack is not able to be used, identify primary method of communication.
5. Notate agreed to Start Date and End Date for PoV.
6. Define all ingress sources prior to PoV.
7. Fluency prefers to use TLS connections where possible.
a. If needed, Fluency has a very light weight virtual collector that we can have you install and send all non-secure data to then on to Fluency via TLS connection.
8. Fluency ensures we meet data privacy laws by placing your private segmented data in appropriate AWS Regions. Please identify where your data should be stored.
Infrastructure Setup
What You Need
Fluency endeavors to make the deployment process simple. The focus of setting up Fluency is on the ability to get your log data into Fluency and to provide address to that data.
- A list of people to have access
- Network configuration data for a customer premise device
- Access to your log data
Setting up Access to Fluency
A web link (URL) will be provided for access:
https://<company>.cloud.fluencysecurity.com
If you do not have the link for your Fluency Cloud deployment, please contact Fluency Support to request one.
Your Cloud server will be pre-configured by Fluency Support; no configuration changes are necessary on the server.
An initial connection to the system is by username and password. After setup, two-factor authentication is recommended. This is provided by an integrated OAuth system, such as Office365 or Microsoft Azure. Contact your Fluency contact to implement this change. Until this change is made, change your password after the initial login.
Fluency does not charge based on the number of people who have access to system. A Fluency point of contact will provide at least one administrative account to your organization. This account will have the ability to add other users and determine their authentication control. While Fluency will add a list of users for access, the ability to add, suspend, and remove users will also be in control of the organization.
CPE Installation
A customer premise equipment (CPE) collector is a hardware device that stores and forwards local logs to the Fluency Cloud. When given a network tap, it collects network flow data and can run open source intrusion detection software. The CPE Collector maintains five-nines (99.999) of availability for data to be written to the Fluency Cloud.
Fluency is capable of operating withouth this CPE. If this use-case is relavent to you, please refer to the Deployment section (Collectors) for instructions on deploying your Fluency collector.
Page last updated: 2023 Aug 09